Canagro

Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section „Notice to the responsible party“ of this privacy policy.

How do we collect your data?

Your data is collected partly by you providing it to us. This can be, for example, B. are data that you enter into a contact form.

Other data is collected automatically or with your consent when visiting the website by our IT systems. This is primarily technical data (e.g. B. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is deployed without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can withdraw this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request restrictions on the processing of your personal data. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

You can contact us at any time regarding this and other questions concerning data protection.

Third-party analysis tools and tools

Your browsing behavior can be statistically evaluated when you visit this website. This is done primarily with so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host. This can include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

External hosting is provided for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online service by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as consent concerns the storage of cookies or access to information on the user's terminal device (e.g. B. Device fingerprinting) as defined by the TTDSG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill its performance obligations and to follow our instructions regarding this data.

We use the following host(s):

[Hoster's name and full address]

3. General information and mandatory information

Data protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

When you use this website, various personal data will be collected. Personal data is data that allows you to be personally identified. This privacy policy explains what data we collect and what we use it for. She also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. B. may have security vulnerabilities in communication via email). Complete protection of the data from access by third parties is not possible.

Note regarding the responsible body

The responsible body for data processing on this website is:

CANAGRO GmbH Riedhof65207 Wiesbaden Managing Director authorized to represent the company: Wolfgang Kaiser

Phone: +49 3621-514470 Email: info@canagro.de

The responsible body is the natural or legal person who, alone or jointly with others, is responsible for the purposes and means of processing personal data (e.g. B. Names, email addresses, etc. Ä.) decides.

Storage duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing is no longer relevant. If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. B. tax or commercial retention periods); in the latter case, the deletion takes place after these reasons have expired.

General information on the legal basis of data processing can be found on this website

If you have consented to the data processing, we will process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special data categories are processed in accordance with Art. 9 para. 1 GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49, paragraph 1, letter a of the GDPR. This applies if you are involved in storing cookies or accessing information on your device (e.g., If you have consented via device fingerprinting, data processing will also be carried out on the basis of § 25 para. 1 TTDSG. Consent is revocable at any time. If your data is necessary for the performance of the contract or for the implementation of pre-contractual measures, we will process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we will process your data if it is necessary for the fulfillment of a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also take place on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Note regarding data sharing with the USA and other third countries

We use tools from companies based in the USA or other third countries that are not secure under data protection law, among others. When these tools are active, your personal data may be transferred to and processed in these third countries. We would like to point out that a level of data protection comparable to that of the EU cannot be guaranteed in these countries. For example, US companies are required to release personal data to security authorities without you, as the data subject, being able to take legal action against it. It therefore cannot be ruled out that US authorities (e.g. B. Intelligence agencies) Process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw your consent at any time. The legality of the data processing carried out up to the date of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ARTICLE 6, PARAGRAPH 1. 1 LIT. E OR F GDPR IF YOU FILE, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR SPECIFIC SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING, LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH THEIR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21, PARAGRAPH 1. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA RELATING TO YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21, PARAGRAPH 1. 2 GDPR).

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their workplace or the place of the alleged violation. The right to appeal exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Information, correction and deletion

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing, and, if applicable, a right to rectification or erasure of this data. You can contact us at any time with this or any further questions regarding personal data.

Right to restriction of processing

You have the right to request restrictions on the processing of your personal data. You can contact us at any time about this. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the audit, you have the right to request restrictions on the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request a restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of its deletion.
If you have lodged an objection under Article 21, paragraph 1 of the GDPR, a balancing of your interests with ours must be carried out. Until it is determined whose interests prevail, you have the right to request restrictions on the processing of your personal data.

If you have restricted the processing of your personal data, this data –apart from its storage– may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address bar changes from „http://“ to „https://“ and by the lock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use so-called „cookies“. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies will be automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion is performed by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. B. Cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. B. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies used to carry out the electronic communication process, to provide certain functions you desire (e.g. B. for the shopping cart function) or for optimizing the website (e.g. B. Cookies required to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing will be carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent is revocable at any time.

You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when the browser is closed. The functionality of this website may be limited when cookies are deactivated.

You can find out which cookies and services are used on this website in this privacy policy.

Contact form

If you send us inquiries via contact form, your information from the inquiry form, including the contact details you provided there, will be stored with us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

This data will be processed on the basis of Article 6, paragraph 1, letter b of the GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that it has been requested; the consent is revocable at any time.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for data storage ceases to apply (e.g., B. after your request has been processed). Mandatory legal provisions –in particular retention periods – remain unaffected.

Inquiry via email, telephone or fax

If you contact us by email, telephone or fax, your request, including all personal data (name, request) arising therefrom, will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The data you send us via contact requests will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for data storage ceases to exist (e.g., B. after your request has been processed). Mandatory legal provisions –in particular statutory retention periods – remain unaffected.

5. Analysis tools and advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It serves only to manage and display the tools it integrates. However, the Google Tag Manager captures your IP address, which can also be transferred to Google's parent company in the United States.

The use of Google Tag Manager is based on Article 6, paragraph 1, letter f of the GDPR. The website operator has a legitimate interest in the quick and easy integration and management of various tools on its website. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as consent concerns the storage of cookies or access to information on the user's terminal device (e.g. B. Device fingerprinting) as defined by the TTDSG. Consent can be revoked at any time.

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows website operators to analyze the behavior of website visitors. The website operator receives various usage data, such as: B. Page views, dwell time, operating systems used and user origin. This data is assigned to the user's respective device. No assignment to a user ID is made.

Furthermore, we can use Google Analytics, among other things. Record your mouse and scroll movements and clicks. Furthermore, Google Analytics uses various modeling approaches to complement the collected datasets and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g. B. Cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to and stored on a Google server in the USA.

This service is used on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent is revocable at any time.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how to handle user data in Google Analytics, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have entered into a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.